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Hoang Nguyen
Recruitment Consultant
I joined CRA Group in 2022, where I am responsible for company's recruitment efforts. As CRA Group continues to experience rapid growth, I am excited to play a key role in ensuring our recruitment strategy aligns with the evolving needs of the business. Alongside my team, I am committed to supporting the company's impressive growth journey and contributing to its continued success.
Specialising in
ERP Implementation Contract Manager
Job Title: ERP Implementation Contract Manager Job Summary: We are seeking an ERP Implementation Contract Manager to oversee the development and implementation of contract specifications for a three-month assignment. The successful candidate will be responsible for managing the Council's ERP supplier contract, ensuring compliance with CCS framework rules, and leading end-to-end contracting activities with the chosen supplier. Key Responsibilities: Finalize and manage the Council’s ERP supplier contract, including negotiations, drafting, and refining contract documents. Ensure full compliance with CCS framework rules and lead end-to-end contracting activities with the chosen supplier. Work closely with Corporate Procurement Unit (CPU) and other departments to ensure alignment with organizational standards and policies. Oversee supplier performance against SLAs and change control provisions during the implementation phase. Act as a key point of contact for suppliers on contractual issues and conduct regular supplier service review meetings. Required Qualifications and Skills: Legal qualification or professional certification in contract management (e.g., IACCM/WorldCC) is desirable. Chartered Institute of Procurement and Supply (CIPS) membership or a willingness to work towards membership is desirable. Extensive experience in IT and/or ERP contract management is essential. Proven track record in drafting and negotiating large-scale technology and services contracts is essential. Deep understanding of CCS procurement rules, UK public sector frameworks, and ERP commercial models is essential. Strong stakeholder management, negotiation, and communication skills are essential. Other Details: Location: Cunard Building Water Street Pier Head Liverpool L2 2BS Hours Per Week: 35.00 IR35 Status: Inside IR35 Hybrid working 2-3 days in the office Requirements Requirements: Legal qualification or professional certification in contract management Extensive experience in IT and/or ERP contract management Strong stakeholder management, negotiation, and communication skills
Full time
Adult Social Care Lawyer
3 months contract with local authority We are seeking a Legal Advisor to provide high-quality legal advice and support to our clients, including the Cabinet, Committees, other Council bodies, and elected Members. The ideal candidate will ensure that legal services are cost-effective and aligned with the principles of good governance. Additionally, the Legal Advisor will play a key role in supporting the development and delivery of relevant strategies, policies, and departmental projects to achieve key council and service objectives. Principal Accountabilities Responsibilities Deliver a high-quality, sustainable legal service that complies with the Council’s statutory and contractual obligations. Manage a caseload of complex work under minimal supervision, including drafting legal documents, responding to legal correspondence, and advising at meetings. Provide advice to Chief Officers. Prepare reports and comments for reports to council, cabinet committees, and sub-committees. Assist in responding to legal questions from members of the council, members of Parliament, the ombudsman, and external organizations within the specific area of activity under the supervision of the Senior Lawyer. Prepare cases for Courts, Tribunals, Inquests, etc., including preparing pleadings. Present cases before courts and tribunals as required and where the post holder has a right of audience. Coordinate research upon legal questions arising from the work of the team, including briefing Lawyers or Counsel. Determine the effect of new legislation and advise specifically on the impact of new legislation on the delivery of the council’s services or functions and in relation to policy and procedure. Undertake client training. Ensure continuous improvements within the area of expertise and that the service is responsive to the changing environment. Maintain the improvement in equal opportunities in employment and service delivery. Undertake other duties commensurate with the general level of responsibility of the post. Requirements Proven experience as a Legal Advisor or similar role In-depth knowledge of legal principles and practices Strong analytical and research skills Excellent written and verbal communication Ability to manage a caseload of complex work Knowledge of statutory and contractual obligations Ability to work effectively under minimal supervision Relevant legal qualifications and certifications
Full time
Housing Needs Lead
6 months contract with local authority Job Purpose: The primary purpose of this role is to lead, manage, and develop a team of Housing Needs Officers to deliver a high-quality and customer-focused housing needs service, including housing advice and homelessness services. The role also involves preventing and addressing homelessness and housing needs through the resolution of complex casework, contributing to the council’s housing strategy, and representing the service to develop the wider housing service and its integration with other allied services. Key Responsibilities: Manage staff and resolve homelessness and housing advice cases in accordance with current legislation and case law to mitigate risks to the council and ensure appropriate use of resources. Oversee the council’s homeless prevention fund and provide management guidance to front-line staff. Lead the team in delivering prevention and enforcement action in line with homelessness and housing advice legislation and policies. Stay updated on current legislation, emerging national issues, and political drivers related to homelessness and housing advice. Build effective working relationships and liaison with officers and managers in the wider corporate structure to ensure integrated services. Represent the service and council to develop and maintain effective working relationships with relevant external agencies and partners. Have day-to-day management responsibility of the team in terms of performance and delivery of wider homelessness and housing advice issues. Provide detailed advice and guidance to team members regarding homelessness, housing advice, and housing register legislation, especially on complex cases. Act as duty manager and take responsibility for the service in the absence of the Housing Demand Manager. Take a lead on a particular topic, project, and/or liaison with a partner department or agency as directed by the Housing Demand Manager. Monitor trends and identify housing needs, working with the wider housing management team and external partners to develop a proactive, preventative, multi-agency approach. Provide legal and housing advice and information to home seekers about their rights and options, in compliance with relevant legislation. Perform any other reasonable duties commensurate with the post. Requirements Knowledge of housing legislation and policies Experience in managing and leading a team Strong communication and interpersonal skills Ability to build effective working relationships with internal and external stakeholders Understanding of homelessness prevention and resolution strategies Legal and housing advice expertise Ability to stay updated on relevant legislation and emerging issues
Full time
Senior Planning Enforcement Officer
6 months contract with local authority We are seeking a Senior Enforcement Officer to join our Development Management section of the Planning and Development service. The successful candidate will be responsible for leading and investigating a variety of major, complex, and high-profile enforcement issues, with a specific focus on Gypsy and Traveller cases. This role will involve drafting and serving enforcement notices and injunctions, as well as pursuing successful prosecutions when necessary. The Senior Enforcement Officer will also collaborate closely with the multi-agency group established by the Police and Crime Commissioner to address criminality and breaches of regulatory control in the area. Requirements Proven experience in leading and investigating enforcement issues Knowledge of relevant laws and regulations Strong communication and negotiation skills Ability to work effectively with multi-agency groups Experience in drafting enforcement notices and injunctions
Full time
Roads Policing Process Support Officer
6 months contract with local authority Main responsibilities: Manage communication in and out of the department through various channels such as post, telephone, and email, ensuring prompt processing and reviewing requests daily according to internal SLAs. Review downloaded camera offences to ensure they meet prosecution requirements, discontinuing where appropriate. Provide support to the wider Road Crime Unit as needed, including maintaining knowledge of associated departments within Roads Policing Support and attending court as a prosecution witness. Resolve queries from the public in a fair and professional manner, escalating complex issues to the appropriate team leader or relevant RPU staff. Identify potential fraudulent activity to detect criminal behavior early. Maintain a working knowledge of systems and process maps to efficiently complete required case-specific tasks. Input and retrieve data using police systems accurately and efficiently, conducting initial investigation inquiries and checks against process maps. Comply with quality of service standards and Essex Police policies when interacting with the public or colleagues, maintaining an audit trail of interactions and escalating complex issues as needed. Support process efficiencies through regular review discussions with team leaders and section heads, as well as assisting in the induction and training of new team members. Necessary experience: Good level of general education to GCSE Level including English. Evidence of possessing a good standard of written communication and the ability to review and assess requests for information. Good keyboard skills, understanding of Microsoft Office Packages, and at least 6 months of office administrative experience. Willingness to learn a wide range of computer applications, including typing skills, and knowledge of the data protection act. Systems knowledge related to PNC, STORM, Intelligence, etc. Proficiency with CRASH, the recording system for all road collisions.
Full time
Chef
6 months contract with local authority We are looking for a Chef to prepare well-balanced, nutritious meals for young people ages 11-17 with a range of dietary requirements, while maintaining excellent standards of hygiene and safety. You will support the Chef Manager in controlling the catering budget, ordering food stock, and planning menus in partnership with the Home Manager and care providers. Responsibilities Overseeing the day-to-day operations of the catering department, preparing meals, and ensuring a high-quality catering service is delivered. Supervising the catering assistants in the team, organizing and allocating tasks, and managing your own time and theirs. Collaborating with other colleagues within the home to successfully deliver the catering service. Supporting the Chef Manager with the ordering of supplies (food, cleaning), helping to control budgets and stock, and ensuring only nominated suppliers are used for all purchases. Monitoring the quality of the catering service provided to residents, ensuring meal service is on time and of a high standard, including presentation, and observing all special dietary requirements. Ensuring food hygiene and health and safety regulations are strictly observed and HCC policy and processes are followed, including the correct recording and archiving of information. Planning menus in consultation with the Chef Manager and HCC guidelines and being flexible in response to residents' needs. Catering for special diets, ensuring they meet nutritional needs and exceed customer expectations. Planning for special events, e.g. birthdays, Christmas, and theme days. Ensuring all kitchen equipment is in full, safe working order, reporting any damage or faults to the Chef Manager in a timely manner using the correct local procedures. Keeping all areas of the kitchen to a high standard of cleanliness, ensuring appropriate cleaning schedules are in place and records are kept. Minimizing waste and discarding it in the appropriate way, encouraging and supporting recycling practices in the team. Showing compassion and understanding towards residents and their needs and attending resident/relative meetings. Responding positively to feedback and striving for continual service improvements. Supporting the Chef Manager with their duties and deputizing for them as required. Requirements Level 2 in Food and Cooking (or equivalent). Level 2 in Food Safety (or equivalent), or willing to complete within 3 months of starting in the role. Allergen awareness to ensure food safety for residents and visitors. Enhanced Children's and Adult DBS. Level 2/3 in Diet and Nutrition (desirable).
Full time
